Automotive Service Advisor / Writer
Automotive Service Advisor / Writer
Generous Pay Plan + Great Benefits
At least 1 Year of Experience Preferred
Job Intro
If you want to have a career in a solid industry with a great company and have a secure future, come be a part of Central Jeep Chrysler Dodge Ram today. With the automotive industry enjoying excellent growth, and expected to continue that upward trend, now is the perfect time to begin your career us. We need to hire a Service Advisor / Writer to start immediately. We are one of the leading dealerships in the area and are adding to our teams of Service Advisors to meet customer demand in our service centers. Our ideal candidates will have a great attitude, people skills and work ethic.
Job Description
Schedule appointments with customers Greet customers and make them feel welcome! Advise customers on necessary/suggested services and costs; advise of any current special promotions available
Benefits
- Generous pay plan based on experience!
- State-of-the-art facility
- Medical & Dental Insurance
- 401(k) Retirement Plan
- Paid Time Off & Vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
Responsibilities
- Schedule appointments with customers
- Greet customers and make them feel welcome!
- Advise customers on necessary/suggested services and costs; advise of any current special promotions available
- Work with customer and technician to identify required services using vehicle's service history
- Compute cost of replacement parts and labor
- Address customer's questions and needs promptly and professionally
- Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
- Review results of customer satisfaction surveys with service manager
- Meet the dealership's standards for repair order production
Requirements
- At least 1 year of Service Advisor and/or dealership experience preferred
- A 'People Person' with excellent communication skills
- Valid in-state driver's license
- High school diploma or equivalent preferred
- Professional personal appearance
- Please upload your resume. Completing the online assessment will grant you priority consideration!
- Must be authorized to work in the U.S. without sponsorship and be a current resident
- Must pass pre-employment testing to include MVR and drug screening
Terms
About us: Central CJDR of Norwood is one of the region's best dealerships, serving the Norwood area in Massachusetts since 1990. We love helping people from Norwood, Raynham, Taunton, Brockton, Plymouth, Fall River, New Bedford, and all points in between. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We are an Equal Opportunity Employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.