Automotive Service Advisor / Writer
AUTOMOTIVE SERVICE ADVISOR / WRITER
Competitive Pay Plan + Great Benefits!
Experience is a PLUS!
Job Intro
Cherokee County Nissan is a full-service dealership serving drivers in Canton and Marietta. You will enjoy working in our new, modern dealership with a large showroom and new and used car lots, as well as a state-of-the-art Service Department. We need to hire an Automotive Service Advisor / Writer. Due to increasing customer demand, we need to add to our Service Advisor team immediately. If you want to start your career with a successful dealership group that you can call home, join today! We value our employees and invest in their success.
Job Description
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous service Advise customers on necessary/suggested services and costs; including special promotions
Benefits
- Competitive pay plan
- Medical, Dental and Vision insurance
- 401(k) plan
- Paid vacation
- Employee discounts on vehicles, service, and more!
- A positive, professional team environment
- Opportunities for career advancement!
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous service
- Advise customers on necessary/suggested services and costs; including special promotions
- Answer technical questions about vehicle problems, warranties, service and repairs
- Oversee administration of warranty claims
- Follow the status of a customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer
- Provide a completely satisfied customer experience
- Schedule appointments for service/maintenance/recall work
Requirements
- Automotive Service Advisor and/or dealership experience preferred
- An energetic and outgoing 'people person' who’s motivated to succeed
- Excellent communication and customer service skills
- Thrives in a fast-paced team environment
- A positive attitude and professional appearance
- Driver's license and good driving record
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
Questions
Walk-in Applicants are Welcome!
Terms
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.