Careers at Cherry Hill Nissan

Service Advisor

Job Intro

Cherry Hill Nissan is taking applications now for Service Advisor to add to our fast-growing Service team! We believe in employee development through professional training and advancement from within. We are looking for people who work hard, communicate clearly and are interested in an exciting career with long term potential -- not just a job. Cherry Hill Nissan’s family roots stem back to 1985 when we first opened our doors to customers in the Cherry Hill, Mount Laurel, and Collingswood regions. We have a foundation of core values set in place to honor customer needs with the utmost respect. We believe that culture makes a difference. Our company’s core focus is building relationships that last, with our employees, customers, and community. We value our employees and invest in their success.

Job Description

Greet customers and assist them with any inquiries. Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle. Consult with customer on applicable service specials.

Benefits

• Pay based on experience and skill level. $100,000+ income potential!
• Health and Dental Insurance
• 401(k)
• State-of-the-art facility
• Paid Vacation
• 4-day work week. No Sundays!
• Career advancement opportunities!

Responsibilities

• Greet customers and assist them with any inquiries.
• Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
• Consult with customer on applicable service specials.
• Prioritize required services, and be prepared to provide options upon request.
• Document services declined and ask for follow-up on future service considerations.
• Keep customer informed on completion times, service expenses, and possible changes.
• Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed.
• Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.

Requirements

• Prior Service Advisor experience is preferred
• Product knowledge and tire / quick service experience is a plus.
• The successful applicant must be able to work efficiently in a fast-paced environment.
• Must possess excellent customer service skills.
• Strong written and oral communication skills are paramount.
• Must have computer proficiency.
• Valid Driver's license and clean driving record.
• Applicants must be authorized to work in the U.S. and be a current resident
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

Questions

Walk-in Applicants are Welcome!

Terms

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.