Automotive Parts Associate / Counterperson
Experienced Parts Associate/Counterperson
Job Intro
At Chevrolet of Everett business is booming, and a Parts Counterperson is needed now to meet customer demand in our Parts Department. We value our employees and invest in their success. Harnish Auto Family is a company that appeals to everyone. We respect and value our employees and understand that culture makes a difference. It is important to us, and we take the time to address concerns and create solutions because we are a family company. Harnish Auto Family is proactive and creates a safe, fun and satisfying workplace to excel, expand and enhance your career. Summary: Sells parts to all customers, over the counter, through the shop or on the phone.
Job Description
Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Answers phone calls, providing price quotes and other information.
Benefits
- Competitive pay plan based on experience
- $4,000 - $5,000 per month Opportunity
- 401(k) with match
- Generous paid time off package
- Medical, Dental, Vision and Life Insurance
- Employee Discount Program
- Career-based training programs
- Opportunities for Career Advancement
Responsibilities
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
- Sets up orders for daily shipment, delivery or pick-up.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
- Other tasks as assigned.
Requirements
- Qualifications – Parts Associate / Counter Person:
- 1 Year of Parts Counter Experience is a must!
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Valid driver’s license with acceptable driving record.
- Over the age of 18.
- Ability to pass a drug screening and background check.
- Positive attitude and willingness to learn.
- Education and/or Experience:
- 1 year of parts experience
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Physical Demands:
- Must be able to lift up to 50 pounds.
- Must be able to sit and stand for long periods of time
- Must be able to squat, walk and climb stairs.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Questions
Walk-in Applicants are Welcome!