Careers at Corwin Ford of Spokane

Automotive Service Dispatcher

Job Intro

Corwin Ford of Spokane is seeking to hire a Dealership Service Dispatcher to plan, organize, lead, and control the flow of service work through the shop in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. In return, we will pay you at top-of-industry levels, provide continued training, and give you opportunities to grow across the group into broader roles! We’re looking for motivated and goal-driven candidates to make an immediate impact on our expanding company! Apply now and join our team!

Job Description

Organize and control the flow of service work through the shop in a professional, timely manner

Benefits

• Top Pay in the Area! Tell us about your experience at your interview!
• $5,000 - $6,000+ per month (base + bonuses)
• Paid Training
• 5-Day Work Week
• Medical, Dental & Vision Benefits
• 401(k) Plan with Company Match
• Paid Time Off (PTO)
• Great opportunity for a successful, long-term career with room for advancement
• Discounts on products and services; Employee vehicle purchase plans

Responsibilities

• Organize and control the flow of service work through the shop in a professional, timely manner 
• Work closely with the Service Advisors daily to ensure processes are being followed by the team to maximize shop flow and profitability 
• Implement and maintain an effective dispatch system 
• Schedule shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required 
• Ensure proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation 
• Maintain an organized and up-to-date repair log 
• Prepare a list of needed service department equipment, supplies, and required repairs, and reviews it with the Service Manager as needed 
• Advise the Fixed Operation Manager of repetitive shortages so that corrective action can be taken 
• Ensure that Technicians follow warranty material disposition procedures 
• Maintain a professional appearance for self and subordinates in accordance with company policy

Requirements

• Minimum of 5 years of Automotive Service Dispatcher, Service Manager, Service Advisor or Technician experience is required 
• Capable of working independently as well as in a team 
• Organized and friendly personality with good customer service skills 
• Demonstrated ability to manage others 
• Time management skills 
• High school diploma or equivalent 
• Please upload your resume and complete the online assessment for priority consideration!
• Applicants must pass pre-employment screening

Terms

About Us: Corwin Ford of Spokane is a proud member of the Corwin Auto Group! We offer a clearly defined career path, pay-scale, and personal growth plan to all our employees. We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.