Careers at Corwin Ford Tri-Cities

Mobile Automotive Service Advisor

Job Intro

Corwin Ford Tri-Cities is expanding its Mobile Automotive Services team! We are HIRING NOW for friendly, energetic Mobile Service Advisors to bring top-tier customer care directly to our clients' doorsteps. You’ll assist customers in understanding their vehicle’s maintenance or repair needs and coordinate service solutions. In return, we will pay you at top-of-industry levels, provide continued training, and give you opportunities to grow across the company into broader roles! Previous Service Advisor or Mechanic experience is preferred. Candidates with previous Service Advisor experience at RV, Powersport, or Marine dealerships will also be considered! If you have outstanding customer satisfaction skills, an outgoing personality, are self-motivated and driven – Apply online today!

Job Description

Call customers and schedule appointments for recalls, using our Mobile service vans Advise customers about necessary/suggested services and costs

Benefits

• $60,000 - $80,000 per year!
• Excellent hourly pay PLUS Bonuses!
• Performance Bonuses
• Full Family Benefits – Medical, Dental, Vision, and Life Insurance
• Paid Vacation / Sick time
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• State-of-art, Air-conditioned & Heated Shop
• Opportunity for advancement to management and upper management!

Responsibilities

• Schedule and coordinate service appointments for maintenance/recall work
• Travel locally to customers to deliver personalized service experiences
• Conduct vehicle inspections and listen to customer concerns with sincerity
• Advise customers on necessary or suggested services and associated costs
• Communicate updates with customers regarding service status and any changes
• Ensure all work is completed to the highest standards of quality and satisfaction
• Review service orders with customers to address all concerns before closing appointments
• Other duties as assigned

Requirements

• Previous Service Advisor experience is preferred, but we will train the right candidate to succeed!
• Previous work history as an Auto Warranty / Insurance Adjuster or a Service Technician/ Mechanic translates well in this positionGeneral knowledge of vehicle mechanical operations is preferred
• Good customer service and communication skills
• Works well in a fast-paced environment
• Professional appearance and a positive attitude
• Good work ethic and computer skills
• Valid driver's license and good driving record
• Must be authorized to work in the U.S.
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must pass pre-employment testing to include background checks, MVR, and drug screen

Terms

As a proud member of the Corwin Auto Group, we offer a clearly defined career path, pay-scale, and personal growth plan to all our employees. We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Thanks for considering us! We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.