Careers at Corwin Ford Tri-Cities

Automotive Service Advisor

Job Intro

Corwin Ford Tri-Cities’ state-of-the-art Service Dept. is HIRING NOW for friendly, energetic Service Advisors to assist customers in understanding their car’s maintenance or repair options and answer customer questions before they’re scheduled with a Technician. In return, we will pay you at top-of-industry levels, provide continued training, and give you opportunities to grow across the company into broader roles! Previous Service Advisor or Mechanic experience is required. Candidates with previous Service Advisor experience at RV, Powersport, or Marine dealerships will also be considered! If you have outstanding customer satisfaction skills, an outgoing personality, are self-motivated and driven – Apply online today!

Job Description

Schedule appointments for service/maintenance/recall work Greet customers and inspect their vehicle Advise customers about necessary/suggested services and costs

Benefits

• Top Pay in the Area! Tell us about your experience at your interview!
• Performance Bonuses! $65,000 - $125,000+ a year!
• Full Family Benefits – Medical, Dental, Vision, and Life Insurance
• Paid Vacation / Sick time
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• State-of-art, Air-conditioned & Heated Shop
• Opportunity for advancement to management and upper management!

Responsibilities

• Schedule appointments for service/maintenance/recall work
• Greet customers and inspect their vehicle
• Conduct all business with sincerity, honesty, and genuine concern for customer
• Listen to customer’s reason(s) for bringing their vehicle to the service department
• Advise customers about necessary/suggested services and costs
• Follow the status of the customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer to assure all concerns are addressed
• Other duties may be assigned

Requirements

• Previous Service Advisor experience is preferred, but we will train the right candidate to succeed!
• Previous work history as an Auto Warranty / Insurance Adjuster or a Service Technician/ Mechanic translates well in this position
• General knowledge of vehicle mechanical operations is preferred
• Good customer service and communication skills
• Works well in a fast-paced environment
• Professional appearance and a positive attitude
• Good work ethic and computer skills
• Valid driver's license and good driving record
• Must be authorized to work in the U.S.
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must pass pre-employment testing to include background checks, MVR, and drug screen

Terms

As a proud member of the Corwin Auto Group, we offer a clearly defined career path, pay-scale, and personal growth plan to all our employees. We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Thanks for considering us! We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.