BDC Service Appt. Scheduler
BDC Service Appt. Scheduler
Excellent Training, Income & Benefits!
Job Intro
Cox Toyota is family-owned and a GREAT place to have a rewarding career! Our busy Service Department is seeking BDC Appointment Schedulers to WORK ON-SITE Monday - Friday, 9am to 6pm, and every other Saturday, 7am to 4pm, in our FUN, fast-paced department to answer calls and schedule appointments for automotive repairs, recalls, maintenance, oil changes, etc. Apply now and join our team. Required: Upload your resume AND complete the assessment for immediate consideration. Cox is family-owned, supports several charities and our community, and has served customers in Burlington, Greensboro, and surrounding areas for many years.
Job Description
Work ON-SITE to answer calls and schedule appointments for automotive repairs, oil changes, tire rotation, maintenance, confirm appointments, offer "specials", and more!
Benefits
- Excellent Income!
- Training
- 401(k) Plan
- Health, Dental and Life Insurance
- Paid Vacation
- 5-day Work Week, Closed on Sundays!
- Employee Discounts on Vehicles and Service
- Career Advancement Opportunities
Responsibilities
- Work ON-SITE to answer calls and schedule appointments for auto repair, recalls, maintenance, etc.
- Make outbound calls to schedule and confirm service appointments
- Verify recalls, contact customers via shortfall lists (recalls)
- Provide exceptional customer service to every customer
Requirements
- Must be able to work Monday - Friday, 9am to 6pm, and every other Saturday, 7am to 4pm.
- Experience is preferred but not required. Excellent training is provided.
- Outgoing and friendly with great telephone, communication, and customer service skills
- Customer service and telephone call center experience is a plus
- A positive attitude and motivated to succeed
- High school diploma or equivalent
- Valid driver's license