Careers at Garden City Mazda

Automotive Service Dispatcher

Job Intro

Garden City Mazda is HIRING NOW for an experienced Dealership Service Dispatcher to plan, organize, lead, and control the flow of service work through the shop in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. In return, we will pay you at top-of-industry levels, provide continued training, and give you opportunities to grow across the group into broader roles! We’re looking for motivated and goal-driven candidates to make an immediate impact on our expanding company! Apply now and join our team!

Job Description

Organize and control the flow of service work through the shop in a professional, timely manner  Work closely with the Service Advisors daily to ensure processes are being followed by the team to maximize shop flow and profitability

Benefits

• Top Salary in the Area! Tell us about your experience at your interview!
• Salary + Commission + Bonuses!
• Earn $75,000 - $125,000+ a year
• Continued, Paid Training
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Vacation & Sick Time
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• Full-time Position, 5-Day Work Week
• Clearly Defined Career Path for Advancement

Responsibilities

• Organize and control the flow of service work through the shop in a professional, timely manner 
• Work closely with the Service Advisors daily to ensure processes are being followed by the team to maximize shop flow and profitability 
• Implement and maintain an effective dispatch system 
• Schedule shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required 
• Ensure proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation 
• Maintain an organized and up-to-date repair log 
• Prepare a list of needed service department equipment, supplies, and required repairs, and reviews it with the Service Manager as needed 
• Advise the Fixed Operation Manager of repetitive shortages so that corrective action can be taken 
• Ensure that Technicians follow warranty material disposition procedures 
• Maintain a professional appearance for self and subordinates in accordance with company policy

Requirements

• Automotive Service Dispatcher, Service Manager, Service Advisor or Technician experience is required 
• Capable of working independently as well as in a team 
• Organized and friendly personality with good customer service skills 
• Demonstrated ability to manage others 
• Time management skills 
• High school diploma or equivalent 
• Please upload your resume and complete the online assessment for priority consideration!
• Applicants must pass pre-employment screening

Terms

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.