Service Advisor
Service Advisor
$50,000 - $90,000+ Income!
Excellent Training, Benefits, & Career Growth!
Job Intro
Indy Hyundai is a great place to have a rewarding career! Our high-volume Service Department is seeking Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise customers on service costs and options, promote our service specials, follow the vehicle from service bay entry to completion, ensure customers are satisfied and much more. Service Advisors play a crucial role in maintaining positive customer relationships and driving revenue growth within our service department. Auto dealership Service Advisor experience is preferred but not required. Apply now and drive your career forward with this great opportunity! Why work for Indy Hyundai? We are part of Rohrman Auto Group, the Midwest's #1 volume family-owned auto group! We appreciate our employees, invest in their success, and give back to our community by supporting local charities, events, and organizations!
Job Description
Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, promote special promotions, follow vehicle from service bay entry and more.
Benefits
- $50,000 - $90,000+ performance driven potential income
- We offer the best training, tools, resources, and community for you to succeed!
- Health, dental, vision and life insurance
- Disability insurance, legal assistance, ID protection, and much more!
- 401(k) with company match
- Paid vacation
- Paid personal/sick days
- Paid community/charity volunteer days
- Company savings plan
- Hardship assistance
- 5-day work week
- Employee discounts on vehicles and service
- Career advancement
- Fun employee events
- And more….
Responsibilities
- Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, promote special promotions, follow vehicle from service bay entry and more.
- Communicate the customer’s requests to the technical team
- Keep customers informed of the progress of their vehicle
- Ensure auto service work is completed to the customer’s satisfaction
- Manage any customer complaints or issues
- Maintain a high level of product knowledge
Requirements
- Auto dealership Service Advisor experience with good customer service, computer, communication and sales skills is preferred. We train for success!
- Understands basic vehicle mechanics
- Thrives in a fast-paced team environment
- Reliable with a good work ethic and problem-solving skills
- Knowledge of CRM software and other relevant tools is a plus
- A positive attitude and professional appearance
- Valid driver's license and insurance
- High school diploma or equivalent