Service Advisor - CDJR Bedford
AUTOMOTIVE SERVICE ADVISOR
Excellent Income, Great Benefits & Work/Life Balance! Earn $50,000 - $120,000+ a year!
#14 Dealer Group in the US Scheduling Interviews Immediately!
Job Intro
Ken Ganley Chrysler Dodge Jeep Ram of Bedford is HIRING NOW for friendly, energetic Service Advisors to advise customers on service options and costs when their vehicle needs repair. Previous Service Advisor or Mechanic experience is preferred, but we will train the right candidate with an automotive background! Those with previous Service, Sales/Retail, or Parts Department experience in Auto, RV, Powersport, or Marine Dealerships settings are encouraged to apply! Ken Ganley Auto Group is proud to be Ohio’s largest dealer group and now ranks #14 in the country overall. Join our world-class team and be a part of one of the fastest-growing dealership groups in Northeast Ohio and beyond! We offer continuous paid training and a best-in-class compensation and benefits package, including top pay and benefits in our area. Apply online today!
Job Description
Schedule appointments for service/maintenance/recall work Greet customers and inspect their vehicle Advise customers about necessary/suggested services and costs
Benefits
- Base + Commission + Monthly Bonuses!
- Earn $50,000 - $120,000+!
- Full-time Position
- Paid Training
- Full Family Benefits – Medical, Dental, Vision, and Life Insurance
- 401(k) Retirement Plan with Company Match
- Generous paid vacation, holidays & sick time
- Employee discounts on products & services & vehicle purchase plans
- State-of-art facility
- Shop Lunches
- We have skilled Technicians & a well-equipped, fully stocked Parts Department
- Stable work with growth and advancement opportunities
Responsibilities
- Schedule appointments for service/maintenance/recall work
- Greet customers and inspect their vehicle
- Advise customers about necessary/suggested services and costs
- Follow the status of the customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer to assure all concerns are addressed
- Provide a completely satisfied customer experience
Requirements
- Previous Service Advisor experience is preferred, but we will train the right candidate to succeed!
- Previous work history as a Warranty / Insurance Adjuster or Automotive Technician/ Mechanic translates well in this position
- Previous Service, Sales/Retail, or Parts Department experience in Auto, RV, Powersport, or Marine setting is a HUGE PLUS!
- General knowledge of vehicle mechanical operations is preferred
- Bilingual (Spanish/English) a plus
- Good customer service and communication skills
- Works well in a fast-paced environment
- Professional appearance and a positive attitude
- Please upload your resume and complete the online assessment for priority consideration!
- Applicants must pass pre-employment screening
- We are a Drug-Free Workplace
Terms
We are an Equal Opportunity Employer and prohibit discrimination/harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.