Automotive Service Advisor / Writer
AUTOMOTIVE SERVICE ADVISOR / WRITER
Earn $80,000 Plus! Rewarding base pay plus commission and bonus
Excellent Benefits & Career Advancement Opportunities Automotive experience necessary!
Job Intro
KIA of East Hartford is HIRING NOW for talented, energetic Service Advisors to advise customers on service options and costs when their vehicle needs repair. Ideal candidates will be ready to hit the ground running with XTime service lane technology, loaner fleet and online text to pay! If you have outstanding customer satisfaction skills, an outgoing personality, are self-motivated and extremely driven with prior experience – We want to hear from you! We will train! This is a fantastic opportunity to earn what you deserve. KIA of East Hartford is the #1 volume KIA retailer in CT for 2023! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. If you are enthusiastic and dedicated, we want to talk to you!
Job Description
Schedule appointments for service/maintenance/recall work Greet customers and inspect their vehicles. Advise customers about necessary/suggested services. Offer additional services, products, and special promotions.
Benefits
Rewarding pay plan - BEST in the area! Earn $80,000 Plus! Base pay plus commission and bonus! Health, Dental and Vision Insurance 401(k) Retirement Plan Employee discounts A career where your efforts are appreciated and rewarded. Opportunity for advancement
Responsibilities
Schedule appointments for service/maintenance/recall work Greet customers and inspect their vehicles. Advise customers about necessary/suggested services. Offer additional services, products, and special promotions. Follow the status of the customer's vehicle from service bay entry through completion of work. Keep customers informed of any changes that occur. Upon completion of work, review work order with customer to assure all concerns are addressed. Provide a completely satisfied customer experience
Requirements
2 years of service advisor experience is preferred. General knowledge of vehicle mechanical operations required. CDK and XTime experience preferred. Good customer service and communication skills Works well in a challenging environment Professional appearance and a positive attitude Excellent work ethic and computer skills Valid driver's license and safe driving record Please upload your resume and complete the online assessment. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening.
Terms
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.