Express Service Advisor
Automotive Express Service Advisor
Dealership Experience Preferred
$55,000+ Performance Based Income! Salary + Commission! Excellent Benefits!
Job Intro
McGrath Acura of Downtown Chicago is a great place to have a rewarding career! Our high-volume service department is seeking Express Service Advisors, with excellent customer service skills, to guide customers through the auto repair and maintenance process, advise them on service options and costs, offer special promotions, schedule service, greet customers, answer questions, follow vehicle from service bay entry to completion, ensure customers are satisfied, and more. Enjoy working in our state-of-the-art and climate-controlled facility. We appreciate our employees and invest in their success! Apply now and drive your career forward with this great opportunity! Upload your resume and complete the assessment for priority consideration.
Job Description
Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, offer special promotions, follow vehicle from service bay entry to completion, ensure customers are satisfied, and more.
Benefits
- $55,000+ performance-based income! Salary + commission!
- Training
- Paid time off
- Closed on Sundays
- 401(k) with employer match
- Health and dental insurance
- Holiday bonus pay
- State-of-the-art & climate-controlled facility
- Employee discounts and vehicles and more
- Uniforms provided
- A positive and professional work environment
Responsibilities
- Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, offer special promotions, follow vehicle from service bay entry to completion, ensure customers are satisfied, and more.
- Communicate the customer’s requirements to the technical team
- Keep customers informed of the progress of their vehicle
- Ensure work is completed to the customer’s satisfaction
- Manage any customer complaints or issues
- Maintain a high level of product knowledge
Requirements
- Auto dealership Service Advisor experience with good customer service, computer, communication and sales skills is preferred
- Understands basic vehicle mechanics
- Thrives in a fast-paced team environment
- Reliable with a good work ethic and problem-solving skills
- A positive attitude and professional appearance
- Valid driver's license and insurance
- High school diploma or equivalent