Careers at North Coast Subaru

Automotive Service Advisor

Job Intro

North Coast Subaru is currently looking for dedicated Service Advisors to join our team. In this role, you will provide expert guidance to customers regarding service options and associated costs for vehicle repairs. While prior experience as an Auto Service Advisor or Mechanic is preferred, we also welcome driven individuals with a background in Service Consulting from RV, Powersport, or Marine Dealerships. We offer continuous paid training and a best-in-class compensation and benefits package, including top pay and benefits in our area. When you join us, plan AND EXPECT to advance your career. If you have outstanding customer satisfaction skills, an outgoing personality, are self-motivated and driven – Apply today!

Job Description

Schedule appointments for service/maintenance/recall work Greet customers and inspect their vehicle Advise customers about necessary/suggested services and costs

Benefits

• Industry-leading Pay Plan! Tell us about your experience at your interview!
• Performance Bonuses!
• $70,000 - $150,000+ Annual Income Potential
• State-of-the-art facility
• Referral program
• Tenure Bonuses
• Paid Continuing Education
• Full Family Benefits – Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan
• Paid Vacation, Holidays and Sick Time
• Employee discounts on products and services 
• Vehicle purchase plans
• Long-term job security and advancement opportunities within the group

Responsibilities

• Schedule appointments for service/maintenance/recall work
• Greet customers and inspect their vehicle
• Advise customers about necessary/suggested services and costs
• Follow the status of the customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer to assure all concerns are addressed
• Provide a completely satisfied customer experience

Requirements

• Subaru experience preferred
• Previous Service Advisor experience is preferred, but we will also consider those with Automotive Technician/ Mechanic experience
• Motivated candidates with previous Service Advisor experience in RV, Powersport, or Marine settings will also be considered
• The latest service lane technology experience is a plus!
• General knowledge of vehicle mechanical operations is preferred
• Bilingual (Spanish/English) a plus
• Customer Communication Skills are expected and rewarded
• Works well in a fast-paced environment
• Professional appearance and a positive attitude
• Please upload your resume! Completing the online assessment will grant you priority consideration!
• Must pass pre-employment screening

Terms

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.