Service Advisor
AUTOMOTIVE SERVICE ADVISOR
Competitive Pay Plan & Great Benefits!
Job Intro
North Georgia Ford is located in the heart of the North Georgia Mountains! We need to hire Service Advisors to advise on service options and costs when their vehicle needs repair. This is an outstanding opportunity to start a rewarding career at a great place to work. Military veterans are encouraged to apply. We value our employees and invest in their success. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We value our employees and invest in their success.
Job Description
Schedule appointments for service/maintenance/recall work. Greet customers and inspect their vehicle Advise customers about necessary/suggested services and costs.
Benefits
- Generous pay plan!
- Medical, Dental, Vision, and Life insurance
- Paid vacation, sick leave, holidays and time off
- Full-time position
- Career advancement opportunities
Responsibilities
- Schedule appointments for service/maintenance/recall work
- Greet customers and inspect their vehicle
- Advise customers about necessary/suggested services and costs
- Follow the status of the customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer to assure all concerns are addressed
- Provide a completely satisfied customer experience
Requirements
- Service Advisor experience is preferred but not required! We train!
- Prior dealership experience is a plus!
- General knowledge of vehicle mechanical operations is preferred
- Good customer service and communication skills
- Works well in a fast-paced environment
- Professional appearance and a positive attitude
- Please upload your resume. Completing online assessment will grant you priority review!
- Must pass pre-employment testing to include background checks, MVR, and drug screen
- All applicants must be authorized to work in the US
Terms
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.