Careers at Sharpnack Chevrolet Buick Ford

Auto Body Shop Estimator

Job Intro

Sharpnack Chevrolet Buick Cadillac Ford is seeking to hire an experienced Automotive Body Shop Estimator to ensure the overall efficiency, profitability, and reputation of our auto body shop operations by providing timely, accurate, and customer-approved estimates for repair work. Customer service is a top priority; it’s our job to turn a difficult situation around. At Sharpnack Chevrolet Buick Cadillac Ford, it’s our pleasure and honor to help the community that we’re so proud to be a part of. We have been family owned and operated since 1949 and are involved with many local charities and organizations here in Ohio, and we just love watching the local community thrive. We offer excellent customer service to all our customers in Ohio, from Norwalk, Mansfield or beyond. We believe that culture makes a difference, and we focus on building relationships with our employees, our customers, and our community.

Job Description

Greet customers and quickly assess their needs, understanding the difficulty of their situation. Work with customer and Body Shop Technicians to identify required repair work. Offer additional services and repairs to customers.

Benefits

• Competitive pay plan – salary commensurate with experience
• Starting at $75,000!
• No weekends!
• Healthcare, Dental and Vision insurance options
• 401(k)
• Paid Vacations
• Heated shop!
• Automobile purchase program
• Fast-paced work environment
• A positive, professional work environment

Responsibilities

• Greet customers and quickly assess their needs, understanding the difficulty of their situation.
• Work with customer and Body Shop Technicians to identify required repair work.
• Offer additional services and repairs to customers.
• Compute cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Dispatch and maintain an organized workload.
• Enter itemized estimate on repair order and explain estimate to customer.
• Keep customer informed and updated throughout the repair process.
• Maintain Customer Satisfaction score at, or above designated standards.
• Meet dealership’s standards for repair/order production.

Requirements

• Experience as an Automotive Body Shop Estimator is required
• Automotive dealership experience is preferred
• Good communication and customer service skills
• Organized with good problem-solving skills
• Strong record of positive Customer Satisfaction (CSI) results
• Professional appearance and a positive attitude
• Valid driver's license
• Must be authorized to work in the U.S. and be a current resident
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Applicants must pass pre-employment testing to include background checks, MVR, and drug screen.

Terms

We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.