Careers at Sparks Toyota

Vehicle Exchange Coordinator

Job Intro

Sparks Toyota is growing, and we’re looking for a Vehicle Exchange Coordinator to support our customer upgrade program. This role is perfect for someone who enjoys customer interaction, thrives in a fast-paced dealership environment, and knows how to turn conversations into opportunities. If you’re organized, personable, and motivated by results, you’ll fit right in. Why You’ll Enjoy Working Here Sparks Toyota is a well-established, family-focused dealership known for its integrity, customer loyalty, and long-standing presence in the Myrtle Beach community. When you join our team, you’re stepping into a supportive environment that values your growth and celebrates your success. You’ll appreciate: A stable, high-traffic service department that fuels consistent leads Supportive leadership that provides training and clear expectations A positive, team-oriented culture where your contributions matter Opportunities to grow into sales, BDC, or management roles A respected dealership brand with decades of community trust

Job Description

Proactively engage service customers about upgrading their current vehicle Identify equity opportunities using dealership tools and CRM Educate customers on available incentives, trade-in values, and new vehicle options and more.

Benefits

• Excellent pay plan
• Medical, Dental and Vision Insurance
• Long and Short-Term Disability Insurance
• 401(k)
• Life insurance
• Critical Illness
• Hospital Indemnity
• Accident Insurance
• Employee discount on cars, parts and service
• Drug-Free Work Environment

Responsibilities

• Proactively engage service customers about upgrading their current vehicle
• Identify equity opportunities using dealership tools and CRM
• Educate customers on available incentives, trade-in values, and new vehicle options
• Schedule appointments for the Sales Team and follow up on leads
• Maintain accurate records of customer interactions and program performance
• Collaborate with Service Advisors and Sales Managers to maximize conversions
• Deliver a friendly, professional experience that reflects Sparks Toyota’s reputation

Requirements

• Prior dealership, BDC, or sales experience is helpful but not required
• Strong communication and customer service skills
• Confidence initiating conversations with service customers
• Ability to learn dealership systems and follow structured processes
• Positive, energetic personality with a team-first mindset
• Valid driver’s license with a clean driving record
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

Terms

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.