Careers at Thompson Automotive Group

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Automotive Service Advisor

Automotive Service Advisors

$80,000 - $140,000+ a Year

Auto Service Advisor Experience Required

Job Intro

Thompson Buick GMC Cadillac is a GREAT place to have a rewarding career! Our HIGH-VOLUME Service Department needs to hire experienced Service Advisors to guide customers through the auto repair/maintenance process, advise customers on service options and costs when their vehicle needs repair and more! Thompson Buick GMC Cadillac has been family owned and operated since 1959! We provide a clearly defined career path, top pay-scale, and personal growth plan for our employees. We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed. Apply NOW for this great opportunity to drive your career forward with one of Raleigh's top dealerships!  AFTER APPLYING ONLINE, feel free to contact Service Director, Greg Worley, at (919) 645-2039 to schedule your interview.

Job Description

Guide customers through the auto repair/maintenance process, advise customers on service options and costs, offer special promotions, and schedule appointments for service/maintenance/recall work

Benefits

  • $80,000 - $140,000+ Potential Annual Income!
  • Continued Paid Training
  • Great Work/Life Balance - flexible schedules / shifts
  • Full Family Benefits – Medical, Dental, Vision & Life insurance
  • Short/Long-term Disability Insurance
  • 401(k) Retirement Plan
  • Paid Vacation / Sick time
  • Employee discounts on vehicles, service, and more!
  • Career growth and advancement!

Responsibilities

  • Guide customers through the auto repair/maintenance process, advise customers on service options and costs, offer special promotions, and schedule appointments for service/maintenance/recall work
  • Follow vehicle status from service bay entry to completion and ensure customer satisfaction
  • Conduct all business with sincerity, honesty, and excellent customer service skills
  • Other duties may be assigned

Requirements

  • MUST HAVE Auto Service Advisor EXPERIENCE!!
  • General knowledge of vehicle mechanical operations is preferred
  • Reynolds & Reynolds experience a plus!
  • Good computer, customer service and communication skills
  • Works well in a fast-paced environment
  • Professional appearance and a positive attitude
  • Valid driver's license and good driving record
  • Please upload your resume! Completing the online assessment grants you priority consideration!
  • Must pass pre-employment screening

Terms

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Interested in this Position?
Apply now
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