Service Advisor
Motorcycle Service Advisor / Writer
Excellent Pay Plan and Benefits!
Experience is a Plus, but not Required
Job Intro
Toledo Harley-Davidson is always looking for great people to come and join our Team. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We need to hire a Service Advisor/Writer to provide prompt, dependable, high-quality, consulting for Harley-Davidson vehicle service guests by using current pro-active feature/benefit processes and active delivery presentation for new and used vehicles. The position is designed to create an exceptional experience for the customer / prospect, create an ongoing and growing revenue stream, and repeat / referral business. We value our employees and invest in their success.
Job Description
Guide customers through the entire motorcycle repair/maintenance process, advise them on service options and costs, offer 'specials', sell parts, accessories & installation, schedule service appointments
Benefits
- Excellent pay plan!
- Health, Dental, Vision and Disability Insurance
- Life Insurance
- Employee discounts
- Career advancement opportunities
- 5-day week, with management’s option of 6 days during seasonal periods of high volume
Responsibilities
- Guide customers through the entire motorcycle repair/maintenance process, advise them on service options and costs, offer 'specials', sell parts, accessories & installation, schedule service appointments, follow their bike from service bay entry to completion, quality control bike, and review competed work order with customers to ensure their satisfaction.
- Other duties may be assigned
Requirements
- Service Advisor / Writer experience is a plus but not required. Training is provided!
- Good communication, customer service, computer and sales skills
- Driver's license and good driving record is required
- Ability to push, move and/or ride an 800 lb. motorcycle is required
- Ability to drive a truck with a trailer is a plus!
- A motorcycle endorsement is preferred but not required. We will help you obtain a motorcycle endorsement.
- Energetic and dependable with a good work ethic
- Self-motivated to succeed
- Please upload your resume and complete the online assessment
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
Questions
Walk-in Applicants are Welcome!
Terms
Qualified applicants will receive consideration for employment without discrimination because of sex, marital status, race, color, creed, national origin, age, or the presence of a non-job-related handicap.