Careers at West Herr Auto Group

Automotive Sales Consultant - Syracuse

Job Intro

West Herr Automotive is looking for an Automotive Sales Consultant to join our team.  We are the #1 automotive group in New York state, have an employee first environment and are continuing to grow.  We have 39 locations representing 25 brands with over 2800 used cars.  That translates to a career with upward growth.  Whether you have previous automotive experience or are looking for a career in sales with uncapped potential, we can help you grow your career.  Those with customer service, sales, hospitality, or bartending experience are encouraged to apply.

Job Description

Have experience in customer service while delivering strong sales success and have impeccable phone & follow up skills to encourage repeat and referral business.

Benefits

• Employee first /positive work environment
• Work / Life balance
• Weekly pay w/Guaranteed Training pay
• Medical, Dental and Vision Insurance
• 401(k) retirement plan with matching contributions
• Vehicle purchase program
• Opportunity for advancement – (over 65% of mgmt. promoted from within)

Responsibilities

• The right candidate will have demonstrated:
• A strong record of success
• Be an empathetic entrepreneur who will focus on customer service
• Have experience in customer service while delivering strong sales success
• Have impeccable phone & follow up skills to encourage repeat and referral business
• And ensure sales happen with the best combination of urgency and outstanding customer experience.

Requirements

• Follows dealership sales process and complies with all ethical standards.
• Maintains Customer Satisfaction scores at or above company and manufacturer standards.
• Greets customer and assists customer to identify type of vehicle that meets their needs.
• Explains features and demonstrates operation of vehicle in showroom or on road.
• Communicates sales price, including tax, trade-in allowance, and discount.
• Completes paperwork accompanying vehicle sales.
• Provides complete review of vehicle features and benefits during sale process.
• Researches availability of models and optional equipment.
• Engages in business development.
• Addresses customer concerns.
• Engages customers after sale for follow-up to ensure customer satisfaction.
• Follows Safeguards rules and regulations.
• Must pass pre-employment screening including background and drug testing

Terms

Why West Herr?  It’s a perfect opportunity to join a fast-growing expanding organization. Our company is family oriented, locally owned and operated since 1950. Plus, we have been named Buffalo’s Business First Best Places to work every year since 2005 and have received the Better Business Bureau’s business ethics award every eligible year since 1998.     We are high-volume dealerships, and you will enjoy working in a fun, fast-paced environment. We value our employees and invest in their success.  At West Herr, we pride ourselves on dealing fairly and honestly with our customers and employees. This philosophy is the key to our success. Apply Now! We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.