Automotive Service Advisor
AUTOMOTIVE SERVICE ADVISOR
$21 - $25 Per Hour! Great Benefits!
Required: Auto Service Advisor Experience
Job Intro
Bob King Automotive Group is a great place to have a rewarding career! We are seeking a dynamic, customer-focused Automotive Service Advisor to join our growing team! Are you ready to be the face of a service department that prides itself on excellence and customer care? At Bob King Automotive Group, we’re looking for an experienced Automotive Service Advisor who excels at building trust and coordinating seamless service experiences. You’ll be the key liaison between our service technicians and valued customers, ensuring every vehicle receives timely and accurate care. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, this is the opportunity for you. Why work for Bob King Automotive Group? You’re joining a team that values your input, rewards your efforts, and invests in your growth. Apply today and see what your future can look like with Bob King Automotive Group!
Job Description
Greet customers & schedule auto service appointments via phone, email, and our CRM system Explain auto service needs & quotes clearly, upselling genuine parts and approved accessories and more.
Benefits
- $21 - $25 per hour based on experience
- Performance-based bonuses & incentives
- 401(k) plan with company match
- Comprehensive medical, dental, and vision insurance
- Paid time off, holidays, and vacation benefits
- Employee discounts on vehicles, parts, and service
- Ongoing training and career development opportunities
- A supportive, team-oriented work environment with a strong company culture
Responsibilities
- Guide customers through the entire auto maintenance and repair process.
- Greet customers & schedule auto service appointments via phone, email, and our CRM system
- Explain auto service needs & quotes clearly, upselling genuine parts and approved accessories
- Track & update repair orders, ensuring on-time delivery and accurate KPI reporting
- Coordinate between technicians, parts, and management to deliver seamless service
- Resolve customer concerns proactively, turning issues into positive experiences
- Follow up post‑service to secure reviews, referrals, and long‑term relationships
Requirements
- Required: 1 - 2+ years of experience as an Automotive Service Advisor or in a related customer service role within the automotive industry
- Dealership experience is a HUGE PLUS!
- Excellent communication and interpersonal skills with a customer-first mindset
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment and multitask effectively
- Basic understanding of automotive repair processes and service software systems
- Proven track record of delivering high-quality customer service
- High school diploma or equivalent; additional certifications or training a plus
- Please upload your resume and complete the online assessment for priority consideration!
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass a pre-employment background check and drug screening
Terms
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.