Careers at Bob King Automotive Group

Experienced Auto Service Advisor

Job Intro

Bob King Automotive Group is a great place to have a rewarding career! We are seeking a dynamic, customer-focused Automotive Service Advisor to join our growing team! We’re looking for an experienced Automotive Service Advisor who excels at building trust and coordinating seamless service experiences. You’ll be the key liaison between our service technicians and valued customers, ensuring every vehicle receives timely and accurate care. If you have Service Advisor experience, thrive in a fast-paced environment, and are passionate about delivering outstanding customer service, this is the opportunity for you. Why work for Bob King Automotive Group? You’re joining a team that values your input, rewards your efforts, and invests in your growth. Apply today and see what your future can look like with Bob King Automotive Group!

Job Description

Guide customers through the auto maintenance and repair process, schedule service appointments via phone, email, and our CRM system, explain auto service quotes clearly, upselling genuine parts and approved accessories, and more.

Benefits

• $21 - $25 per hour based on experience +
• performance-based bonuses & incentives
• 401(k) plan with company match
• Comprehensive medical, dental, and vision insurance
• Paid time off, holidays, and vacation benefits
• Employee discounts on vehicles, parts, and service
• Ongoing training and career development opportunities
• A supportive, team-oriented work environment with a strong company culture

Responsibilities

• Guide customers through the auto maintenance and repair process, schedule service appointments via phone, email, and our CRM system, and more
• Explain auto service needs & quotes clearly, upselling genuine parts and approved accessories
• Track & update repair orders, ensuring on-time delivery and accurate KPI reporting
• Coordinate between technicians, parts, and management to deliver seamless service
• Resolve customer concerns proactively, turning issues into positive experiences
• Follow up post‑service to secure reviews, referrals, and long‑term relationships

Requirements

• Required: Automotive Service Advisor experience or in a related position within the automotive industry
• Dealership experience is a HUGE PLUS!
• Excellent communication, customer service, and computer skills
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment and multitask effectively
• Basic understanding of automotive repair processes and service software systems
• Proven track record of delivering high-quality customer service
• High school diploma or equivalent; additional certifications or training a plus
• Please upload your resume and complete the online assessment for priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass a pre-employment background check and drug screening

Terms

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.