Service Manager
Automotive Service Manager
Previous Experience in a Service Management Role Within the Automotive Industry Required
Generous Pay Plan! Great Training, Benefits & Career Advancement!
Job Intro
Cole Buick GMC is seeking a dedicated Service Manager to join our team. This is an exciting opportunity for someone with strong leadership skills and a passion for customer service. If you thrive in a dynamic environment and are committed to delivering high-quality service, we want to hear from you. Why Work For Us? At Cole Buick GMC, we value our employees and strive to create a positive work environment. We offer opportunities for growth and advancement, as well as a comprehensive benefits package. Join our team and be part of a company that is committed to excellence in service and customer satisfaction.
Job Description
Oversee the service department operations to ensure efficiency and effectiveness Manage service staff, including hiring, training, and performance evaluations and more.
Benefits
- We Offer Excellent Benefits:
- Generous pay plan!
- Health and dental insurance
- 401(k) plan with employer match
- Paid time off
- We are closed on major holidays!
- Employee discounts on vehicles, service and more!
- Career growth and advancement
- Family-owned and operated
- A positive and professional work environment
Responsibilities
- Oversee the service department operations to ensure efficiency and effectiveness
- Manage service staff, including hiring, training, and performance evaluations
- Ensure customer satisfaction through effective communication and service delivery
- Develop and implement service department processes and procedures
- Monitor and manage service department budgets and financial performance
- Collaborate with other departments to enhance customer experience
- Stay updated on industry trends and best practices
Requirements
- Required: Previous experience in a service management role within the automotive industry
- Required: Strong leadership and team management skills
- Required: Excellent communication and interpersonal abilities
- Required: Knowledge of automotive service and repair processes
- Preferred: Bachelor's degree in business or a related field
- Preferred: ASE certification
- Required: Valid driver's license and good driving record