Careers at Hart Nissan of NOVA

Automotive Service Advisor

Job Intro

Hart Nissan of NOVA is HIRING NOW for friendly Service Advisors to advise customers on service options and costs when their vehicle needs repair. Previous Service Advisor or Mechanic experience is preferred, but we will train the right candidate with an automotive background! Those with previous Service or Parts Department experience in Auto, RV, Powersport, or Marine Dealerships settings are encouraged to apply! If you have outstanding customer satisfaction skills, an outgoing personality, are self-motivated and driven – Apply today! Hart Nissan of NOVA is part of a small, family-owned dealer group – No Corporate Politics! We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Apply online today!

Job Description

Schedule appointments for service/maintenance/recall work Greet customers and inspect their vehicle Advise customers about necessary/suggested services and costs

Benefits

• Top Pay in the Area! Tell us about your experience at your interview!
• Performance Bonuses! Your first-year income potential is $65,000 - $80,000 PLUS! Top performers can earn $100,000+!
• Paid Training
• Work/Life Balance: Flexible 5-Day work Week
• Full Family Benefits – Medical, Dental, Vision, and Life Insurance
• Paid Vacation / Sick time
• Employee Discounts on Products & Services & Vehicle Purchase Plans
• We have been recognized as the Dealer of the Year for 4 years in a row!
• State-of-art, Air-conditioned & Heated Shop
• Opportunity for advancement to management and upper management!

Responsibilities

• Schedule appointments for service/maintenance/recall work
• Greet customers and inspect their vehicle
• Conduct all business with sincerity, honesty, and genuine concern for customer
• Listen to customer’s reason(s) for bringing their vehicle to the service department
• Advise customers about necessary/suggested services and costs
• Follow the status of the customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with the customer to assure all concerns are addressed
• Other duties may be assigned

Requirements

• Previous Service Advisor experience is preferred
• Previous work history as a Warranty / Insurance Adjuster or Automotive Technician translates well in this position
• Previous Service or Parts Department experience in Auto, RV, Powersport, or Marine setting is a HUGE PLUS!
• General knowledge of vehicle mechanical operations is required
• Bilingual (Spanish/English) a plus
• Good customer service and communication skills
• Works well in a fast-paced environment
• Professional appearance and a positive attitude
• Please upload your resume. Completing the online assessment grants you priority consideration!
• Applicants must pass pre-employment screening

Terms

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.